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Technical Support
For technical support please submit your support request to http://help.eng.fau.edu/index.htm or you may email your support request to help@help.eng.fau.edu.
Please submit a detailed support request as well as your name and a method to contact you for follow up.
If your support request involves an application error please provide us with this information:
1. name of software application that is having the error
2. name of machine on which the error is occurring
3. detailed account of each step you took that generated the error
4. detailed error message
Submitting your support request to our tracking system will ensure that your request is documented and addressed efficiently and professionally. Support requests are prioritized to guarantee the most efficient use of our resources to address your needs.
The goal of this site is to provide helpful and useful information to assist you in utilizing the College of Engineering and Computer Science Technology Services. If you have any comments or suggestions, please let us know.
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